Hi
First post, any opinions would be welcome. I have a 2 bed rental flat with rooms let separately to sharers, through an agency. In Nov we had a bathroom leak, took about 2 weeks for plumber to find it and fix by end of the month. The flat was very damp at this stage so as soon as we were sure the problem was solved I bought a dehumidifier, delivered mid Dec. The tenants used it for a week before going away for Xmas so flat still damp as of today (3rd Jan 13) but getting better, expected back to normal mid Jan.
The agency got an email 31st Dec from one of the tenant's HR people to say due to the damp she was leaving as of 3rd Jan and expected the deposit back other wise they would take legal advice.
Is this fair? I understand she hasn't had a great time so far but I've done all I can to fix the problem. Does she have grounds to leave with no notice?
Thanks
Richard
First post, any opinions would be welcome. I have a 2 bed rental flat with rooms let separately to sharers, through an agency. In Nov we had a bathroom leak, took about 2 weeks for plumber to find it and fix by end of the month. The flat was very damp at this stage so as soon as we were sure the problem was solved I bought a dehumidifier, delivered mid Dec. The tenants used it for a week before going away for Xmas so flat still damp as of today (3rd Jan 13) but getting better, expected back to normal mid Jan.
The agency got an email 31st Dec from one of the tenant's HR people to say due to the damp she was leaving as of 3rd Jan and expected the deposit back other wise they would take legal advice.
Is this fair? I understand she hasn't had a great time so far but I've done all I can to fix the problem. Does she have grounds to leave with no notice?
Thanks
Richard